We are committed to ensuring a smooth and timely delivery process for all our customers. Here’s what you can expect when placing an order with PetTack.com:
📦 Shipping Carrier: Orders are shipped via FedEx Ground for fast and reliable delivery.
⏳ Processing Time:
- Orders placed before 12 PM EST (Monday – Friday) are processed within 1-3 business days.
- Orders placed after the cutoff time, on weekends, or during holidays will be processed on the next business day.
🚚 Estimated Delivery Times:
- Standard Shipping: 2-8 business days (depending on location)
- Handling Time: 1-3 business days
- Transit Time: 1-5 business days (Monday – Friday)
💰 Shipping Rates:
- Orders over $74.99 qualify for FREE standard shipping.
- Orders below this amount will have shipping costs calculated at checkout based on package weight and destination.
📍 Shipping Restrictions:
- We do not ship to P.O. boxes or APO/FPO addresses.
- Currently, we only ship within the continental United States.
🔍 Tracking Information:
- Once your order ships, you will receive an email with a tracking number so you can monitor your package in real time.
- Please allow 24-48 hours for tracking updates to appear in the system.
🚨 Delays & Support:
- While we strive to meet all estimated delivery times, unforeseen carrier delays, weather conditions, or high seasonal demand may occasionally impact shipping.
- If your order is delayed beyond the expected timeframe, please contact us for assistance.
📌 View Our Full Shipping Policy
